The Seattle Seahawks Gameday Guide serves as a one-stop resource for ticket holders, providing essential game day information, ticketing resources, and details on entertainment. Sent out early in the week before a home game, the guide helps fans plan their experience and get answers to common questions. At the start of the 2024-2025 season, the Seahawks digital platforms team undertook a major redesign to make the guide more user-friendly, visually cohesive, and aligned with fan needs.
Client: Seattle Seahawks
Role: UX Designer & Researcher
Collaborators: Seahawks Marketing & Design Departments
Image via Seahawks.com.
The previous iteration of the Gameday Guide had not been updated in several years, meaning:
Since more than half of all visits to Seahawks.com come from mobile users, optimizing the Gameday Guide for mobile was a top priority.
Large graphic assets and excessive text on an early version of the Gameday Guide.
To ensure the new Gameday Guide prioritized the right content, we:
This structured approach ensured the most relevant and frequently accessed information was surfaced effectively.
The old guide’s layout often resulted in long, difficult-to-navigate pages, especially on mobile. To improve usability, I:
Carousels and redesigned assets on the Gameday Guide remedying the scroll distance issue.
The redesigned Gameday Guide significantly improved the fan experience, as reflected in key metrics:
This redesign successfully balanced fan experience improvements with organizational priorities, making game day information more intuitive and accessible than ever before.